Privacy Policy

Effective Date: November 25, 2025

West Michigan Veterans Coalition (“WMVC,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and share your information, including data collected through our website, services, events, and SMS/text messaging programs. 

1. Information We Collect 

We collect the following types of information: 

1.1 Personal Information

  • Name 
  • Email address 
  • Phone number 
  • Mailing address 
  • Military or veteran status 
  • Demographic data (age, gender, etc., if voluntarily provided) 
  • Communication preferences 

1.2 Technical Information 

  • IP address 
  • Device type and browser 
  • Usage data from our website and email interactions 

2. How We Use Your Information 

We use your information to: 

  1. Connect you to relevant services, providers, or employers 
  2. Send you appointment reminders, service notifications, and event invitations 
  3. Share updates, impact stories, or fundraising messages (only if opted-in) 
  4. Improve our programs and outreach efforts 
  5. Comply with legal or contractual obligations 

3. SMS/Text Messaging Privacy 

If you opt into our SMS/text messaging program, we will only use your phone number to send messages relevant to: 

  • Services you’ve requested 
  • Appointment reminders or follow-ups 
  • WMVC events or community opportunities
  • Updates on veteran support resources 
  • Programmatic announcements or occasional fundraising alerts

We do not sell or rent your phone number or personal information. You may opt out at any time by replying STOP to any message. All SMS data is securely stored and only accessible by authorized WMVC personnel. 

4. How We Protect Your Information 

We implement administrative, physical, and technical safeguards to protect your personal data. These include: Secure cloud-based data systems and Limited access controls. 

5. Sharing of Information 

We do not sell or trade your personal information. We may share your data with: 

  • Service providers or partners directly involved in your care or support (e.g., employers, VA resources, healthcare providers) 
  • Technology vendors (for secure data storage or communications) 
  • Government or funding agencies for required reporting (non-identifiable when possible) All third-party partners are required to maintain the confidentiality and security of your information. 

6. Your Rights and Choices You have the right to: 

  • Access or update your personal information 
  • Withdraw consent for communications at any time 
  • Request deletion of your data (unless legally required to retain it) 
  • Ask questions about how your data is used To exercise any of these rights, email us at info@westmichiganveterans.org or call 616-209-8563 

7. Children’s Privacy

WMVC does not knowingly collect personal information from individuals under 13 years of age. If you believe we may have collected such information, please contact us so we can delete it. 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a new effective date. 

9. Contact Us 

If you have questions about this Privacy Policy or how your information is handled, please contact:

West Michigan Veterans Coalition 
PO Box 23, Rockford, MI 49341 
Email: info@westmichiganveterans.org 
Phone: 616-209-8563 
Website: https://westmichiganveterans.org 

Thank you for supporting our mission to serve veterans, service members and their families.